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Park Lane Surgery
 Park Lane Surgery

Park Lane Surgery

8 Park Lane
EN10 7NQ
Tel: 01992 465555
Out of Hours: 111
Prescribing of over the counter medicines is changing! For more information and support please visit the NHS website, nhs.uk/OTCmedicines

( posted on Jun 18, 2019 )

Prescribing of over the counter medicines is changing.


Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of short term, minor health concerns.


Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.


The team of qualified healthcare professionals at your loca;l pharmacy can offer clinical advice to safely and effectively manage minor health concerns. This includes:


Acute sore throat


Excessive sweating

Infant colic/ cradle cap

Insect bites and stings

Mild dry skin

Mouth ulcers

Provention of tooth decay

Teething/mild toothache




Infrequent coldsores of the lip

Mild acne

Mild irritant dermatitus

Nappy Rash

Rinworm/athletes foot


Cough/colds and nasal congestion

Dry eyes/ sore tired eyes

Head lice

Infrequent constipation

Minor burns and scalds

Mild to moderate hayfever

Oral thruah


Travel sickness

Ear wax

Indegestion and heart burn

Infrequent migraine

Mild cystitis#

Sun protection

Warts and Verruccas

Minor pain (eg aches and sprain, headache and period pain, back pain)

Did Not Attend Appointments ( posted on Oct 9, 2018 )

There were 114 missed appointments in July, totalling 33.5 hours wasted.


Please remember to cancel your appointment if you can no longer make it or no longer need to be seen.

Changes to the local NHS policy on prescribing gluten-free food ( posted on Jan 16, 2018 )

NHS East and North Hertfordshire Clinical Commissioning Group (CCG) – the local NHS organisation which plans and pays for healthcare in this area, has made a decision that gluten-free foods will no longer be routinely available on prescription. This decision follows a 10-week public consultation during the summer to gain the views of local people, clinicians and interested groups.  


This means that from 15th January 2018, gluten-free foods will no longer be prescribed on the NHS for the majority of patients in Hertfordshire, with the exception of those with a learning disability who could otherwise find it difficult to choose food products which are suitable for their condition.


In the past, specialist gluten-free products were not widely available, and receiving them on prescription was often the only way to get them. However, awareness of coeliac disease, gluten-sensitivity and other similar conditions is on the increase and a varied range of gluten-free foods is now available from shops, supermarkets and online. Changes to the law mean food labelling has improved, making it easier to see which foods contain gluten.

Mr Care Record ( posted on Dec 7, 2017 )

The people caring for you need access to your health and care record in order to make the best decisions about your diagnosis and treatment. For this to happen more quickly and to improve the care you receive, a new process has been put in place. With your permission, My Care Record will provide health and care professionals directly involved in your care, access to the most up-to-date information about you. To find out more please go to www.mycarerecord.org.uk

Patient Survery ( posted on Jul 20, 2017 )

We are pleased to announce that we came 15th out of 57 Surgeries in the East and North Hertfordshire Locality for Patient Satisfaction.


We scored 90% for Patient Satisfaction overall, and 99% stated they are happy with the GP service they recieve.


Thank you all so much

CCTV ( posted on Apr 14, 2016 )

CCTV cameras and microphone in operation at The Park Lane Surgery

Meningitis B update ( posted on Feb 23, 2016 )

Please click here for the lastest information about the Meningitis B immunisation Programme.

Prescription Requests ( posted on Apr 2, 2015 )

Due to the high number of telephone calls coming into the surgery, we will not accept any prescription requests over the phone.


If you are unable to come into the surgery, you can send a request through the following channels:



Park Lane Surgery Website



Though your chemist


Hand delivery

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