Patients can order repeat prescriptions in a number of ways:
- Online using our Repeat Prescription Request form.
- Using our online services, SystmOnline. To use this service you will need to complete our Register for Online Services form.
- In person. You can still request prescriptions by coming to the practice and bringing or filling in a repeat prescription slip.
Repeat prescription request will be accepted in writing or by handing in the computer-generated slip attached to your last prescriptions with the items you require clearly marked. Please allow two complete working days before collection. Please do not telephone. This is to avoid mistakes when taking information about medication over the telephone and to free our lines for more urgent calls and appointments.
When waiting for your prescription, it may be quicker to ring your pharmacy rather than waiting on our phone lines.
You can also request emergency prescriptions via NHS 111 when our surgery is closed.
Whilst on repeat prescriptions you will be asked from time to time to see the doctor to ensure that the medication is working and that the dose is correct. Please ensure that you always have sufficient tablets to last you over the weekend and public holidays when the surgery is closed. We also suggest you do not request medication when you only have 1 or 2 left as we cannot always guarantee these will be done in time for your next dosage.
As recommended by the Department of Health, and in line with other local surgeries, the practice has introduced a 28-day repeat prescribing policy for patients who are exempt from paying for their prescriptions.
This policy has been recognized by the NHS as achieving the best balance between patient convenience, good medical practice and minimal drug wastage. The surgery participates in repeat dispensing which means that we can provide you with a batch of prescriptions for up to 12 months.
This saves you from having to come to the surgery to request another prescription. This service is for patients who have regular medication and are currently stable. Please ask your doctor if you qualify and would like this option.
Dossette boxes are no longer available by the surgery but some chemists offer this service. Pease speak to the pharmacist at your local chemist.
Most chemists in this area operate a prescription collection service from the surgery. Your prescription request will need to be handed in to us first and will then be collected by the chemist of your choice. Some chemists will deliver to your home.
View the cost of prescriptions via the website NHS UK: How much is the NHS prescription charge?
You can also find out if you are entitled to free prescriptions by visiting the website NHS UK: Am I entitled to free prescriptions?