Non-urgent advice: Coronavirus (COVID-19)
All staff in G.P Surgeries & Primary Care are under immense pressure as we are having to deal with a backlog of care for our services and the hospital services.
We have had an increase in verbal abuse, both on the telephones and in person. This is unacceptable behaviour.
Please be patient as we can only do our best with the resources we have available.
Patients that are eligible for the Covid booster & flu vaccination, will be offered these vaccinations together.
We will be starting with our eldest patients and aiming to vaccinate all patients aged 75 & over at the surgery.
Patients aged under 75 will be invited for their joint vaccination at the Hub, which is at Cheshunt Council Offices.
There must be a 6-months gap between you receiving your booster vaccination and your last Covid vaccination.
The national booking service will also be sending out invitations offering you the option to attend at one of their vaccination sites. Please note that this is not through the surgery.
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Latest News from Park Lane Surgery
COVID vaccination walk-in centre2nd July 2021
Please follow link below to see your nearest COVID vaccination walk-in centre: https://covid.healthierfuture.org.uk/events/vaccination-walk-in-clinic-times
We are here for you when you need us – how to access services23rd June 2021
If you need the help of a GP, practice nurse or other health professional that works in our surgery, we […]
National Data-Opt Out3rd June 2021
National Data-Opt Out For more information on how and why your data is collected and how to opt-out, visit: https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/transparency-notice
Non-urgent advice: Friends and Family Test
Non-urgent advice: Join our Patient Group
In October 2011, we set up our Patient Participation Group. The Group is an opportunity for patients to be more involved in the range and quality of services provided by the surgery, and to give their views on what the areas of priority are, and where they can be improved. It will also give patients a chance to help ensure services are responsive to needs, and to be a voice for the needs of our patients.
So far, the meetings we have already had have been very constructive, and suggestions have been made by members that we have already put in place.
We are always looking for new members who are willing to give a small amount their time, usually on a Tuesday evening every 3 months or so, who would like to be a proactive partner to the surgery and not just a passive recipient of the care we provide.