Appointments

You can arrange an appointment by:

We operate a computerised appointment system and patients are seen by appointment, these can be made by telephoning the surgery.

Please arrive on time for your appointment. If you are late for your appointment it will be at the discretion of the clinician whether they are still able to see you.

All available same day GP appointments are now released at 8am each weekday. Pre-bookable GP appointments can still be booked in advance, subject to availability. Once all available GP appointments for the day have been taken, the surgery will be at capacity, and you will need to call NHS111 or attend an urgent care centre or minor injuries unit if you need healthcare input.

The following groups of patients will still be able to receive a contact from the duty doctor (this may include a telephone consultation, a face-to-face consultation, or a message relayed to them):

  • Children under the age of 5
  • Patients over the age of 90
  • Patients who are on the Learning Disabilities register
  • Patients who are on the Palliative Care register

Patients can however specify if they wish to have a male/female GP and we will do our best to accommodate this.

We are not a walk-in centre or an emergency unit.

Online Appointments

If you have a SystmOnline account you are able to book appointments online.

Appointments are limited to routine 10 minutes with a doctor, diabetic review, health checks etc must be booked over the telephone. If your appointment request is not urgent you can request an appointment online for a time/date that is convenient for you.

If you do not have an account with us please complete our Register for Online Services form. 

Total Triage

Total triage means that every patient contacting the practice either by eConsult or telephone, is first triaged before making an appointment and then offered an appropriate appointment i.e. telephone, video or face to face. Total triage is important to reduce avoidable footfall in practices and protect patients and staff from the risks of infection.

Cancelling Your Appointment

If you cannot attend an appointment for any reason please visit our online cancellation triage, as this will allow us to give the slot to someone else.