You can arrange an appointment by:
- Visiting our Consulting Room
- Booking an appointment via SystmOnline
- Calling the practice on 01992 465555
We operate a computerised appointment system and patients are seen by appointment, these can be made by telephoning the surgery.
Please arrive on time for your appointment. If you are late for your appointment it will be at the discretion of the clinician whether they are still able to see you.
Emergency on the day appointments are released at 08:00 for the morning and 11:30 for the afternoon. We only offer on the day appointments; this is due to the ongoing Covid-19 pandemic.
We do not pre book appointments, unless specified by the GP. Patients cannot currently select a specific GP, we can only allocate the next available GP on the day.
Patients can however specify if they wish to have a male/female GP and we will do our best to accommodate this.
We are not a walk-in centre or an emergency unit.
If you have a SystmOnline account you are able to book appointments online.
Appointments are limited to routine 15 minutes with a doctor, diabetic review, health checks etc must be booked over the telephone. If your appointment request is not urgent you can request an appointment online for a time/date that is convenient for you.
If you do not have an account with us please complete our Register for Online Services form.
In response to the COVID-19 pandemic, NHS England and NHS Improvement have supported all GP practices in England with the rapid implementation of a ‘total triage’ model using telephone and online consultation tools.
Total triage means that every patient contacting the practice either by eConsult or telephone, is first triaged before making an appointment and then offered an appropriate appointment i.e. telephone, video or face to face. Total triage is important to reduce avoidable footfall in practices and protect patients and staff from the risks of infection.
Cancelling Your Appointment
If you cannot attend an appointment for any reason please visit our online cancellation triage, as this will allow us to give the slot to someone else.