Clinics and Services

We offer a range of clinics and services including those below. For more information, please visit our Health Review and Assessment Clinic.

If you would like to attend any of the below clinics, please visit our Consulting Room.

Our practice can provide the following services.

Antenatal Clinic

Patients are seen by the midwife at the clinic by appointment, Wednesdays 09:30-11:30.

For antenatal appointments at Hertford County, the New QEII or the Lister, please call 01438 286031.

Asthma Clinic

This is run by the practice nurse on appointment basis. If you have been advised to do so, please complete our Asthma Review. 

Carers Information and Support

Are you a carer? Have you given us your details?

You are a carer if you provide help and support, unpaid, to a family member, friend or neighbour who would otherwise not be able to manage. The person you care for may have a physical or learning disability, dementia, mental health problems, may misuse drugs or alcohol or may be ill or frail.

The person may live with you or elsewhere, may be an adult or a child but if they rely on you for support, then you are a carer. Anyone can become a carer: Carers come from all walks of life, all cultures and can be of any age.

At Park Lane Surgery we have one carers’ champion Mary who can be contacted for advise at the surgery or you can collect a carer’s pack from the reception desk.

For more information please see our carer’s board in the waiting room or visit

Child Health Surveillance

All the doctors in the practice carry out a programme of health and development screening in conjunction with the health visitors. Parents are invited to register their new baby for child health surveillance that continues until five years of age.

Clinical Pharmacist

Please click on the links below for information regarding our clinical Pharmacists:


This is run by the practice nurse by appointment. If you have been advised to do so, please complete our COPD Assessment form.

Ear Syringing

Ear Syringing is no longer available at the surgery and is not routinely recommended due to the potential side effects of ear infections, tinnitus and perforating the ear drum. Earwax usually falls out on its own. To help clear it you can put olive oil in your ear twice a day for 14 days.

You will need a dropper for doing this properly which you can get from your pharmacy. Put a dropper full into the ear at room temperature and lie on your side for 5 minutes to allow the oil to soak into the wax. You can also try other medications to dissolve wax which are available from your pharmacist.

Ear syringing and suctioning is available from some private local services and we would encourage our patients to use these resources.


This is run by the health care assistant by appointment.

Family Planning

The practice offers contraceptive advise and prescribing but no longer offers coil, implant and cap fitting. You will need to contact a family planning centre.

If you have been advised to do so, please complete our Contraceptive Pill Review form.  

Flu Clinic

An influenza vaccination is particularly recommended for patients with asthma, heart, neurological disease, immuno suppression, liver, lung or kidney disease, diabetes, carers, patients over 65 years of age and residents of nursing and rest homes.

Please contact the reception staff in September for details of the vaccination dates and to make an appointment. If you are housebound, a home visit will be arranged to undertake this facility; however, we cannot always give you a specific date.

Sample Collection

We have a sample collection twice a day at Park Lane Surgery the times of these are:

  • 12:00-15:30

Please ensure if you are dropping in a sample to be sent off that it is before 15:30.


Doctors’ certificates are only needed after the first week off. For up to one week of sickness, self-certificates should be used which we will be happy to supply. If you need a certificate for the first week for any reason, this will be a private note for which there is a charge.

If you require a sick/fit note, please visit our sick/fit notes triage. 

Services Not Covered By the NHS

The NHS does not cover medical examinations for insurance purposes, pre-employment, certain driving licences and fitness to travel or participate on some sports. Please ask the receptionist for details of our comprehensive list of fees and make a special appointment, if required.

Certificates other than the standard DSS certificates may incur a fee. This also applies to reports to private medical companies.

Travel Clinic

Travel vaccinations are done by appointment system with the nurse.
In the first instance a travel questionnaire should be requested from the surgery or printed from our website.

It should be completed and brought with you to your appointment to enable a nurse to determine what vaccinations you need. Ideally this should be planned 6 weeks before travelling. However, if time is limited, the nurses can still offer valuable advice.

If you have been advised to do so, please complete our travel risk assessment.